March 13, 2020
Dear Valued Customers,
As we continue to navigate COVID-19 together, we want to keep you updated on proactive measures we are making on how we do business for the foreseeable future. These changes are being put into place in an effort to protect the health and well-being of our employees and partners and help slow the spread of this virus in the communities we serve.
Any employee experiencing cold or flu symptoms is required to stay home.
Non-essential employees are being encouraged to work remotely.
We are maintaining high hygiene and disinfecting standards and have instructed our employees in best practices, as recommended by the Center of Disease Control and the State of Maryland.
Our sales team has been instructed to conduct their routes as normal. However, we encourage our retail partners to engage in Retailer Portal for placing orders and making payments to safely limit the amount of person-to-person contact on a day-to-day basis.
All ride-withs, sales meetings, and large events have been postponed. We encourage the postponement of any Legends tastings through the end of March.
All trucks have been equipped with disinfectant and our drivers have been instructed to wipe down all interior and exterior touchpoints before and after every shift. We are requiring that gloves be worn at all times with our warehouse and delivery teams. Customers will not be asked to sign for deliveries. Our drivers will enter the name of the receiver into their iPhone for proof of receipt.
Please prepare to bear with us in the event that we have delivery delays due to staffing shortages. We will do what we can, safely and within reason, to ensure continuity for your business.
Thank you, as always, for your partnership in this unique and difficult challenge.